How to Book with Us
Keep in mind we anticipate the process of discovery, learning, and questions to take time as you may be considering many services. We are happy to help!
Steps when booking
First, you may have looked through the website and seen prices and now would like to see a grand total estimate with your specific details and prices. We would enjoy a phone call or email to discuss your plans.
Second, if you have asked about many services, we will create a custom estimate form with a short description of each and the final price depending on your choices. Next we encourage discussion and questions as we update the estimate a few times until you feel comfortable.
Third, we may ask if we can visit the property, which will help us and you plan the logistics of the equipment and talk through your plans. This would be done before any final estimate.
Lastly, after much discussion and approval of the estimate form, we will create the official invoice and agreement.
Once the agreement is signed by the bride, groom, and property owners, a 25% non-refundable deposit is required to save the date. Once we receive both the signed agreement form and the deposit, the date and services are yours!
Minimum Service Policy
We enjoy being a full service provider of rental and professional services! Our business model operates efficiently by providing multiple services at each location, not single services at multiple sites like other providers.
Minimum for ceremony services
-100 chairs or if less than that amount of guests to total stays at $375 which is our minimum price package.
Full day services
-A combination of 4 or more rentals/professional services.
-100 guest minimum for guest specific services. If less than that price remains at 100 guest level.
45 mile radius of Stillwater, MN
Extended service area (if available):
75 mile radius of Stillwater, MN
-6 service minimum
-135 guest minimum
-Restroom trailer rental required "acts as one of the 6 services"
Policies may change at any time without notice.
Please take a moment to read through our policies. The booking policies may be updated at any time and depend on availability.
Each and every wedding we serve is unique. We provide custom quotes after we have asked detailed questions about your needs, location, guest count, and much more. Estimates are easy to send via email. We typically send 2-4 estimates before most customers book the date. After the booking is complete, you may add additional services if available. You will see prices for some of the common services on the website.
Accepted forms of payment: Check, Cash, and Credit Cards. However, paying with a credit card adds a convenience fee.
Securing Your Date & Cancellations
Your date is only booked once we receive your 25% non-refundable deposit and a signed copy of our agreement form. If we have not received these, it is possible that services will become unavailable even if we have previously discussed them.
Booking two months or less before the date.
Full payment is required with no refunds.
If it is 100 days or more from your wedding date, you can cancel all services. Keep in mind the non-refundable deposit will NOT be returned.
If you cancel a service 89-30 days before the wedding day, you will still need to pay the deposit as well as 25% of the service price.
If you cancel a service 29 days or less before your wedding date, the remaining balance is still required, which would equal the full payment even though the service is not being used.
Communication & Final Payment
After you are booked, you can email us with any questions, concerns, or adjustments at any time.
One month before the wedding date is our first official follow-up. At this time we ask how the wedding planning is going and if there are any updates we should know about or ways we can further help.
14 days before your wedding date will be our final follow-up via phone call typically Saturday morning. We will talk in detail about all the services on your order and go over any add-on items you may need. The final invoice with the remaining balance will be sent to you and is due ASAP.
8 days before your wedding day on Friday is when the final payment is due at the latest.
If the final payment is not received, services will not be delivered or performed.
If you have a Friday or Sunday wedding, the dates will be adjusted.
Click the Contact tab to fill out our contact form and get the process started. Once we hear from you, we will try to respond quickly! Be sure to look through the whole website to see what we offer. We are a full service provider, which means that we really shine when we can provide as many services as possible at your wedding.